Apple’s texting and chat facilities may be better.
Do you want to know the way to fix the iPhone communication problems? Read until the end you’ll finda solution.
Technology has always been propelled ahead by communication. It’s been among the killer applications for every technological advance in the last century, from the telegraph to the phone to the internet. Apple’s products are no exception to this rule. When Steve Jobs first unveiled the iPhone, he referred to it as a “breakthrough Internet-communication device,” but he also labeled it as a “revolutionary mobile phone.
After fifteen years, we use the iPhone to communicate with others in a number of ways, the phone capability being the least of them. While Apple has spent a lot of time and money developing its platforms’ communication capabilities, it has a habit of letting those technologies atrophy once they’ve been released.
One of the primary areas Apple is apparently aiming to focus on as it prepares a headset device for an introduction later this year is communication. Could this indicate a resurgence of interest in the company’s investment in this sector? If that’s the case, Apple might improve its present communication choices in a number of ways.
From above, an iMessage
My colleague Jason Snell already labeled iMessage as “more of a failure than a triumph,” and I’m hard-pressed to disagree, despite the fact that I use it almost every day. While the corporation may not be able to entice away the wide swaths of overseas customers who use alternative messaging services, there is no justification for failing to enhance the experience for those who do.
The absence of Android compatibility with iMessage has lately been in the headlines, and while I don’t believe Apple will or should provide an Android-compatible service, there are still certain adjustments that may be performed. Tapbacks, which are emoji-like replies, now display in group chat text as that the groan-worthy “So-and-so loved” followed by a message quotation on any non-Apple device. For Android users who utilize the Texts app, Google has enhanced this by translating messages into emoji answers. However, many Apple customers are still receiving these inane texts, making the situation worse for only single set of people: the company’s own consumers.
Perhaps there’s a chance for some light collaboration here. Even if Apple does not opt to integrate the RCS standard, which is being promoted by carriers with Google as a substitute for SMS, it may be able to offer some compatibility between the 2 significant mobile systems. Neither Android nor Apple are going away, so they should at the very least learn to coexist.
Other iMessage enhancements include enabling any emoji in tapbacks, shifting away from complicated and increasingly outdated system of telephone number, and introducing far better spam and other undesirable message screening, which seems to be bothering us more and more.
FaceTime is all about the face
Of course, iMessage isn’t the only way to communicate with Apple. We’ve gotten all too familiar with the epidemic (where else would we even be?) With video conversations, Apple’s FaceTime has managed to retain its position as a simple solution for ad hoc video talks between two individuals, even if Zoom has become the general word for these conferences.
FaceTime, on the other hand, is still missing a number of features that would make it a much more appealing alternative. For instance, I recently assisted a friend in testing an app that adds subtitles to FaceTime conversations, which may be quite beneficial to people with hearing impairments.
While it functioned satisfactorily, as a third-party software, it necessitates the use of the novel SharePlay feature, which may be clumsy and confusing for those who aren’t tech-savvy.
However, given that Apple already has speech-to-text technology (in dictation, and even live in movies if you’ve used the Clips app), it’s remarkable that the company—which is known for its accessibility features—has yet to include live captions for FaceTime chats as a built-in feature.
FaceTime could also benefit from a better multi-person interface (it still has a lot of white space), easier access to features like adding people to a meeting (which is buried beneath controls with generic icons), as well as the ability to show someone both the front- & back-facing cameras at the same time (which could be useful if you’re trying to demonstrate something).
Phoning it in
The iPhone is still a phone, as hard as it is to believe. People also make calls on it from time to time. The Phone app, on the other hand, has remained mostly untouched since the iPhone’s launch—which isn’t surprising, considering that telephony isn’t exactly a hot area anymore. Nonetheless, there is space for development.
First and primarily, the Phone app wanted to enhance its spam call screening. Currently, the answer to this problem is patchwork. Carriers may filter certain calls, you may use third-party spam filtering programs, or you can go all-in and block unknown callers. This could be one of those instances when the firm chooses to delegate the functionality to third parties, but it feels like the corporation is shrugging and surrendering.
There are a few extra pleasantries, such as the ability to search recent calls & voicemails and the addition of new Shortcuts integrations. But, in the end, there’s probably not much more innovation to be found in the phone, so I can’t blame Apple for concentrating on other communication technologies—as long as it does.
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